Legal
Privacy Policy
Last updated: September 20, 2026
1. Who we are
ToJa Sculpture ("we", "us") operates the website https://tojasculpture.com and provides custom sculpture manufacturing services. We are a sculpture factory located in Quyang County, Baoding, Hebei, China. For any privacy matter you can reach us at the e-mail listed below.
2. What information we collect
We only collect information you choose to send us: (1) Inquiry form data — your name, e-mail address, phone or WhatsApp number, country, project description and any reference drawings, photos or attachments you upload; (2) Technical data — standard web-server log records such as IP address, browser type and pages visited, used for security and statistics. We do not collect behavioral advertising data and we do not run advertising or tracking cookies.
3. How we use your information
Your information is used solely to: respond to your inquiry and prepare quotations; produce drawings, samples or shipments you request; keep records of projects for after-sales service; and comply with export or tax regulations where required. We do not sell, rent or trade your personal information.
4. Legal basis for processing
For visitors from the EU/EEA and the UK, our legal basis is your consent (given when you submit the form) for answering inquiries, and our legitimate interest in operating, securing and improving the website. You may withdraw consent at any time by contacting us.
5. Sharing with third parties
We share your information only with service providers strictly necessary to run this website and our business: our web hosting provider (Hostinger International Ltd.) which hosts the website and stores form submissions; our e-mail service provider which delivers notification e-mails of new inquiries; and freight forwarders or customs agents when a shipment requires it. These parties process data on our instructions and are bound by confidentiality.
6. International transfers
Our hosting and e-mail services may process data outside your country, including in the EU, the United States and Asia. Where required, we rely on appropriate safeguards such as the standard contractual clauses for transfers of personal data.
7. Retention
Inquiry records are kept for up to 3 years so we can handle follow-up quotes and after-sales questions, unless you ask us to delete them earlier. Server logs are kept for a short technical period and then removed.
8. Your rights
You may request access to, correction of, or deletion of your personal data, object to processing, or ask us to send you a copy of the data you submitted. We will respond within 30 days. Send your request to the e-mail address below. If you believe your rights have been violated, you may also lodge a complaint with your local data protection authority.
9. Children
This website is intended for business users. We do not knowingly collect personal information from children under 16.
10. Security
We apply reasonable technical measures to protect your data, including HTTPS transmission, access controls on the admin panel and restricted mailbox access. No method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.
11. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version. Material changes will be reflected on this page before they take effect.
12. Contact us
ToJa Sculpture — Quyang County, Baoding, Hebei, China. E-mail: info@tojasculpture.com